Privacy Policy
Effective Date: September 11, 2026
Onward Assist respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how Onward Assist collects, uses, and protects information when you visit onwardassistgroup.com, submit an inquiry, complete a form, or otherwise communicate with us.
Information We Collect
We may collect information you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Business or company name

  • Job title or role

  • Information about your business or support needs

  • Information submitted through client intake, contact, or talent application forms

  • Any other information you choose to provide when communicating with us

Our website and service providers may also automatically collect limited technical information such as browser type, device information, IP address, website activity, and similar usage information.
How We Use Your Information
We may use the information we collect to:

  • Respond to inquiries and requests

  • Evaluate your business support needs

  • Communicate about Onward Assist services

  • Schedule consultations or follow-up conversations

  • Provide and improve our services

  • Review applications from professionals interested in joining the Onward Assist network

  • Maintain business records

  • Protect the security and integrity of our website and operations

  • Comply with applicable legal obligations

Sharing of Information
Onward Assist does not sell your personal information.
We may share information with trusted third-party service providers that help us operate our website and business, such as website hosting, form-processing, email, scheduling, payment-processing, or business-management providers.
Information may also be disclosed when reasonably necessary to comply with applicable law, legal process, or governmental requests, or to protect the rights, property, or safety of Onward Assist or others.
Client Confidentiality
Professionalism, discretion, and confidentiality are important to Onward Assist.
Information shared in connection with a prospective or active client engagement will be used only as reasonably necessary to evaluate, coordinate, or provide services.
Additional confidentiality obligations may be established through client agreements, nondisclosure agreements, or other written agreements.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, misuse, loss, or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including business, operational, legal, and recordkeeping purposes.
Third-Party Services and Links
Our website may use or link to third-party services, such as scheduling platforms, payment processors, social media platforms, or other business tools.
Those services operate under their own privacy practices, and Onward Assist is not responsible for the privacy policies or practices of third-party websites or services.
Cookies and Website Analytics
Our website may use cookies or similar technologies to support website functionality, understand website usage, and improve the visitor experience.
Your browser may allow you to limit or disable cookies.
Children’s Privacy
Onward Assist services are intended for businesses and adults and are not directed toward children under 13.
We do not knowingly collect personal information directly from children under 13 through our website.
Your Privacy Choices
You may contact us to:

  • Request access to information you have submitted

  • Request correction or deletion of information

  • Update your communication preferences

  • Ask questions about how your information is handled

Certain requests may be subject to applicable law and legitimate business or recordkeeping requirements.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. When changes are made, the updated policy will be posted on this page with a revised effective date.
Contact Us
For privacy-related questions or requests, contact:
Onward Assist
Email: hello@onwardworkinggroup.com
Website: onwardassistgroup.com